CLASS CANCELLATIONS, SCHEDULE CHANGES, ETC. –The schedule is subject to changes and that classes may be cancelled due to special circumstances. HOLD POLICY Recurring and Prepaid memberships are eligible for Kaboom Brazilian Jiu-Jitsu’s Hold Policy as follows: –Eligible memberships can be placed on hold up to 3 times per calendar year. –Each hold can be a minimum of 2 weeks and a maximum of 4 weeks in length. –72 hours advance notice must be provided via online hold request form. –Holds cannot be backdated. –Holds requested for medical reasons must be accompanied by a doctor’s note. All medical holds are exempt from any fees or time restrictions. –Prepaid Memberships: expiry date will be adjusted forward by the number of days the hold was in place. –Recurring Membership: A hold fee of $25 will be charged upon receipt of hold request to the card on file and payment dates will be adjusted forward by the number of days the membership will be on hold.
CANCELLATION POLICY Recurring Membership Cancellation Policy: –Membership will be charged to stored credit card (in member’s name) automatically on a weekly basis, until a minimum of 30 days advance notice of cancellation is provided via online Cancellation Form. Any recurring payments that fall within the 30 days advance notice period will be charged as usual –Payments, once billed, are not eligible for refund.. –Cancellations and holds cannot overlap. –Any outstanding membership payments must be paid in full before a cancellation request. Prepaid Membership Cancellation Policy: –A minimum of 30 days advance notice must be given via online Cancellation Form. –For all memberships that have been paid for in advance, a cancellation fee equivalent to 80 percent of the paid time remaining in the term will be deducted from the refund amount. –No credit will be given for bonus time received as part of any promotion or sale. Cancellation in First 10 Days: –Memberships may be cancelled within 10 days of receiving a physical or electronic agreement. –Notice must be provided via online Cancellation Form. –Refunds will be prorated based upon the time remaining on membership.