MEMBERSHIP POLICIES

CLASS CANCELLATIONS, SCHEDULE CHANGES, ETC.

• The schedule is subject to changes and that classes may be cancelled due to special circumstances. 

HOLD POLICY

• Recurring and Prepaid memberships are eligible for Kaboom Brazilian Jiu-Jitsu’s Hold Policy as follows:
  • Eligible memberships can be placed on hold up to 3 times per calendar year.
  • Each hold must be a minimum of 2 weeks and a maximum of 3 months in length.  
  • 72 hours advance notice must be provided via online hold request form
  • Holds cannot be backdated.
  • Holds requested for medical reasons must be accompanied by a doctor’s note. All medical holds are exempt from any time restrictions.
  • Prepaid Memberships: expiry date will be adjusted forward by the number of days the hold was in place.
  • Recurring Membership: payment dates will be adjusted forward by the number of days the membership will be on hold.

CANCELLATION POLICY

• Recurring Membership Cancellation Policy:
  • Membership will be charged to stored credit card (in member’s name) automatically on a recurring basis, until a minimum of 3 days advance notice of cancellation is provided via online Cancellation Form. 
  • Payments, once billed, are not eligible for refund.
  • Cancellations and holds cannot overlap.
  •  Any outstanding membership payments must be paid in full before a cancellation request.
• Prepaid Membership Cancellation Policy:
  • A minimum of 3 days advance notice must be given via online Cancellation Form.
  • For all memberships that have been paid for in advance, a cancellation fee equivalent to 80 percent of the paid time remaining in the term will be deducted from the refund amount. 
  • No credit will be given for bonus time received as part of any promotion or sale.
• Cancellation in First 10 Days:
  • Memberships may be cancelled within 10 days of receiving a physical or electronic agreement.
  •  Notice must be provided via online Cancellation Form.
  • If you received any uniform or equipment as part of an introductory offer, the cost of these items will be deducted from your refund if the items have been used.